Frequently Asked Questions (FAQ)

This is where the most common questions prospective customers might have. You can find the answers like lead-time, product warranty info, shipping, etc.

What’s the lead time of your products?

Usually, for the customized motor products, the lead time will be 4 weeks. For motor drive products, the lead time will be 2 weeks.

Do you ship oversees?

Yes, we’ll ship your package anywhere that can accept deliveries.

What’s the shipping type can you accept?

It’s all belong to your requirement. We can ship by vessel, by airfreight or by Express.

Which express companies are you cooperating?

We cooperated with Fedex, DHL, UPS and SF Express.

What’s the product warranty information?

Usually, our products have one year warranty service. We can negotiate the warranty time for the customize products.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions.

Can you provide neutral label and packaging?

Sure. If you want us to print your Trademark or Logo in our products and packaging, please provide us the Trademark authorization

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